Fluff and failure to understand areas of underperformance

After 43 years in Formula 1 — and 23  years since its last World Championships — the Williams F1 team was sold to a new owner, who ousted both Frank and Claire Williams from the team’s management. Sure, there are a lot of factors to blame for the downfall of Williams; the two biggest being […]

Read More

Don’t rely on others for your identity

If you’re worried about your job isn’t cool enough, you’re perhaps in it for what it contributes to your identity. Perhaps you’re worried by your girlfriend’s ex-boyfriends and think you’re a lesser man because of it. Maybe you’re stressed about your kid’s grades in school, or annoyed by your neighbor who has a bigger car […]

Read More

The ironic crux of marketing: differentiation and distinctiveness

One of the hardest things to understand in marketing is the difference between differentiation (how different you are) and distinctiveness (how recognizable you are) — and which one is most important. It’s also where marketing’s biggest irony lies. There are plenty of guru’s like Simon Sinek who say people don’t buy what you sell, but […]

Read More

Heem

Here’s a Dutch word. Heem. Similar to home, referring to the town or country you grew up in. Your dad’s music, the books your mom used to read to you. The trees under which you played, the streets and bridges you cycled on, your native language — the place you come to hide, the place […]

Read More

Teaching marketing and doing marketing

To teach marketing, and at the same time work in marketing, is something I’ve struggled with. In my marketing classes at SIVA (上海视觉艺术学院), everything I tell is simple, structured, and proven: Step A, B, C — a tidy, bullet-point reality. But when I look at what I do at my full-time job at GoEast, I’m […]

Read More

HSK4上 finished!

18 months and 200 class hours ago I remember other students carrying HSK4 and HSK5 books, and I never imagined that I could once be at that level as well. But here’s to HSK4上 finished! I think the trick for me (as someone who was always bad with languages and started learning Mandarin with low […]

Read More

Tuning out

Here’s just a reminder that media are entirely funded by clicks, and that outrage and fear are most profitable. Many outlets simply list all the horrible things happening in the world or horrible things that could happen. And any time we calm down, the media will need to get more extreme: more dividing, more fearful. […]

Read More

Hanzi

Like everyone I’m overexposed to screens, so to practise Chinese characters on paper is surprisingly relaxing — absorbing in writing the right strokes to form radicals and components. Colorbooks for grown-ups have a similar stress relieving purpose. I don’t believe you can learn Hanzi with your eyes alone, as they come with such crual similarities […]

Read More

Specify. Choose. Specify. Choose. Specify.

Here are the last four months of teaching branding at the Shanghai Institute of Visual Art summarized into two verbs. SPECIFY: The market isn’t homogenous. Which clusters of people do you see of people that are similar to each other, and meaningfully different to people in other clusters? Don’t segment based on age: people aged the same aren’t […]

Read More

How much to spend on marketing?

This is the sort of trick question that typically raises the dogma of “3 to 6 percent of revenue”. But all that does is make you approach your marketing backward, by starting your strategy with the budget. A strategy is a response to a challenge, so why start with the budget? Instead, plot a business […]

Read More