“All knowledge is a recognition of the mutual relationships between sense experience and/or things and events.” This is a dense book, packed with insights. Some of them so wise that they make you look at life in a different way. But others feel just plainly wrong or overly simplistic (“You are IT”) — or are […]

Branding started a long time ago. We know that pots, two thousand years ago had their marker’s mark on it. That then, in time, became a mark of quality. If anyone wanted a good pot (see example), they had to go to MNOVIVS, obviously. The whole village knew that. The word branding originated much later, […]

This story on understanding comes in the unexpected shape a science-fiction novel — although anyone who has read Orson Scott Card’s books before would not be so surprised. It’s very different from its prequel, Ender’s Game: Speaker for the Dead is about understanding others, be it different individuals, families or even alien races — and […]

My mom often told me about me handing out candy on my birthday in kindergarten: hands and plate stretched far out, and my head turned around because I was afraid to look at people. Being the center of attention frightens me. It’s an irrational fear, but a fear nonetheless. The fear isn’t gone, but what […]

In Amsterdam’s busiest shopping street is a big wooden door that opens into a corridor which leads into a church. Few shoppers notice the door, let alone pass it. But the transition is wonderful: you go from a crowded street, a cacophony, into the silence of a church, and leave the shopping street behind, if […]

So today I gave this talk at the Inbound Marketing Forum in Shanghai — and I started off by saying I’m from this small town in the Netherlands and I don’t really understand many things in marketing. Like, how I don’t understand why my Dutch telecom provider is so keen to interact with me on […]

There is a difference between probability and possibility, between rationality and reason, empathy and sympathy, between dogma and ideal, strategy and tactics, resolution and aspiration, differentiation and distinctiveness, supplement and replacement, money and wealth, and efficiency and effectiveness. To some, even the difference between whiskey or whisky matters — as with butter and margarine, or […]

It’s a fair price to pay to live in Shanghai, but being so far from the Netherlands makes me long for it a lot. The feeling arrives suddenly. I thought I’d be immune to it but no. I walk through familiar streets in Google Street View, I look back at last year’s pictures, and I […]

Here’s a book I really want to love, as it’s lighthearted tale about how art connects time and space and its people. Even the form is highly original, telling about two motherless figures, six hundred years apart — one a troubled teenager, the other an Italian fresco painter. These perspectives draw you in. The book is marketed […]

‘Old Captain Bar’ (老船长) at 168 Gaoyang Lu in Hongkou is my kind of sad place. It has shiny brewing tanks in its interior, five eager staff in turquoise jackets and a singer doing hits from the 90’s and 00’s, but not too loud, so you can still talk. The television shows figure skating – […]

It helps my job to see advertising as a language. Even if it’s not literally a dialogue, you are communicating to someone’s mind, tapping into what they already know, feel or do. If any message wants to stand a chance to be understood or felt, it must relate to someone. And the process to get […]

We closed our suitcases and did one final check in the house in which we had lived for a long year, to switch off the lights, lock the door and take the plane to Shanghai. And then we found one bowl with a cat printed on it, left in the sink. “Just throw it away”, […]